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Return Policy

We have a 8-day return policy, which means you have 8 days after receiving your item to request a return for store credit .

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at contact Support@okaygabbie.com. Please note that returns will need to be sent to the following address: P.O Box 430072 Houston Texas 77243

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return questions at contact admin@okaygabbie.com


Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you received the wrong item, so that we can evaluate the issue and make it right.


Exceptions / non-returnable items
Certain types of items cannot be returned, like :  intimates , bodysuits , face masks , and accessories .We also do not accept returns for beauty products such as shampoo and cosmetics. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.


Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.


Returns
We will notify you once we’ve received and inspected your return, and let you know if the return was approved or not. If approved, you will automatically receive your store credit to use on another purchase .